Shipping and return policy

We ship fresh produce to various areas around the country, we charge a flat fee for shipping (rate may vary without prior notice). We charge a consignment fee for the baskets, the fee is refundable once basket is returned in the same condition.
We charge a consignment fee for the baskets, the fee is refundable once basket is returned in the same condition.
 

Payment methods

We accept major credit cards (Visa, Master Card). We also accept cash on Delivery (COD).
 
All prices shown are in Egyptian Pound
 
If an order is refused or returned to Sara’s Organic Food Inc., due to inaccurate information or incorrect address or because it was declined or undeliverable, Sara’s Organic Food Inc.. reserves the right to retain the original shipping fee, and also the costs incurred related to the shipment being returned.
 

Returns Policies

Purchases made at www.sarasorganicfood.com are eligible for a refund within 1 day from the day you receive the package. Please call our Customer Service department at 2 010 189 446 99 or email at orders@sarasorganicfood.com, in order to get the authorization for the return.
 
Please note, refunds will be issued on the same credit card used for the original purchase.
 
If you return a product to Sara’s Organic Food Inc. you will assume all return charges.
In the case, that an incorrect or damaged item is shipped, only the cost of the item will be refundable excluding all shipping expenses and/or taxes.
 

Note: Prior authorization is required for any return and the item must be returned in original condition. We will not accept any returns or exchange if

We will not accept any returns or exchange if item is:

  • Damaged or cut.

Please Note: We are unable to issue any refunds after 1 day from the date you received the order.

  • For all returns or exchanges, customers are responsible for all taxes & shipping costs.

****** Shipping and Handling costs are not refundable ******